Delivery Information

UK Mainland & Northern Ireland

Smaller Items

All smaller/medium-sized items are delivered by Royal Mail 1st Class post. Postage on smaller items is free of charges for orders over £25

Paddles and Larger items

All larger items are delivered by Courier/Royal Mail and are free for most of our items, some bulky items can be charged at a rate between £4.99 and £17.99

Paddles can be charged between £4.99 and £17.50 depending on where these items are to be delivered to.

Most orders over £150 are free of charge unless the area to be delivered to is classed as remote, an island or highlands, these areas may incur a delivery fee.

Kayaks and Canoes

Not all kayaks and canoes are held in stock – we aim to hold as many as possible but due to the manufacturing process there is normally a lead time on most kayaks and canoes, this can be anything between 5 days and 6 weeks depending on the manufacture.

Kayaks and Canoes are delivered by either Parcelforce our own staff in our van for that extra personal service.

We do try to be clear about our delivery costs and these can be found when going through our checkout as there is a delivery cost calculator.

We aim to process and complete your order as soon as possible.

Stock items are dispatched within 1-2 working days of receiving your order.
This may increase during very busy periods ie during school holidays/Christmas.

Non-stock items, in general, take 7 to 28 days.
This may increase upto 60 days in busy periods, Lead times for any special order items will be obtained from the manufacturer and passed onto you.

Please note however we are unable to guarantee lead or delivery times or deadlines. Many factors beyond our control such as postal services, couriers or suppliers may thwart our best efforts and we cannot be held responsible for any delays that are caused beyond our reasonable estimate. We will of course try, and do in most cases meet or better your requests on lead times.

Kayaks and some paddles going to Islands off the UK Mainland can only be delivered to a freight forwarder for onward delivery to any Islands at the customer’s cost, customer to arrange this with the courier. We only offer the free delivery for the kayaks and some paddles to the UK Mainland courier forward depots only.

Republic of Ireland & Isles and Other EU Countries

Please check out the delivery cost via the checkout, prices range from £4.99 to £24.99 for some items and we also do free shipping over certain amounts to all areas, please check this out when going through the checkout

Delivery Area

We currently ship to the UK Mainland and some EU countries, however other destinations will be added soon. If you would like to ship something off-shore or to another EU country, please contact us on +44 (0)1665 714 039