Delivery Information

Delivery Costs

All smaller items are delivered by Royal Mail 1st Class post and is charged at £2.99 for all orders under £24.99.

All larger items are delivered by Courier/Royal Mail and are free for most of our items, some bulky items can be charged at a rate between £5.99 and £15.99.

Paddles and kayaks can be charged between £15.99 and £65.00 depending on where these items are to be delivered to.

Most orders over £100 are free of charge unless area to be delivered to is classed as remote, an island or highlands, these areas may incur a delivery fee.

We do try to be clear about our delivery costs and these can be found when going through our checkout as there is a delivery cost calculator.

Kayaks and Canoes are delivered by either parcelforce our own staff in our van for that extra personal service.

We aim to process and complete your order as soon as possible and our track record for prompt supply of orders is the best in the industry.

Stock items are dispatched within 1-2 working days of receiving your order. Non stock items in general take 7 to 28 days. This may increase upto 60days in busy periods, Lead times for any special order items will be obtained from the manufacturer and passed onto you.

Please note however we are unable to guarantee lead or delivery times or deadlines. Many factors beyond our control such as postal services, couriers or suppliers may thwart our best efforts and we cannot be held responsible for any delays that are caused beyond our reasonable estimate. We will of course try, and do in most cases meet or better your requests on lead times.

 

Delivery Area

We currently ship to the UK Mainland and some EU countries, however other destinations will be added soon. If you would like to ship something off-shore or to another EU country, please contact us on +44 (0)1665 714 039